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A common problem faced by computer users is what to do when a password has been forgotten or has expired. The Financial Tools web site provides users an easy method in which to recover their password, and create a new one.
Recovering a forgotten password
The Financial Tools web site offers and easy to use method in which to recover a password. In your Internet browser, navigate to www.financialtools.com and click the Login button. This will bring you to the Client Login screen. On this screen is a link for those who have forgotten their passwords.

Click on the link highlighted above, and you will be directed to a page in which you will be required to enter your current username for the website. However, if you are unaware of what your current username is, you may also enter your e-mail address associated with your Financial Tools account. After you have entered your username or e-mail address, click E-mail new password.

After you have click the E-mail new password button, you should receive an e-mail from info@financialtools.com within a few minutes. There will be a link within the e-mail sent to you. Click this link within your e-mail, or copy the location to your Internet browser web address. The link should bring you to a page as viewed below.

You will need to enter your username and e-mail address if they are not already entered for you. Also, you will be required to set a new password, and to confirm that password. It is important to create a password that meet the requirements listed on the top portion of the page. It is also to, if possible, create a password that is difficult for someone to break yet easy for you to remember. After you have selected and input your new password, click the Submit button on the lower portion of the page. You have now recovered your username and reset your password for the Financial Tools web site.
If you encounter any issues while attempting to recover your username or generate a new password, please contact Financial Tools customer support line for further assistance.
Article id: kb0000328 Knowledge type: Technical Published: Mon, 10/12/2009 - 05:54
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